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The Case Against Empathy #physicaltherapy

February 4, 2017 • Health Care News • Larry Benz

“This blog has explored empathy in depth over the years.  There has been a recent trend led in part by Yale psychologist Dr. Paul Bloom and his new book Against Empathy that calls into question the use of empathy. Through the use of clinical cases and compelling and logical arguments, Dr. Bloom believes that however while well-intentioned, empathy is a poor guide for moral reasoning and that to the extent that individuals and societies make ethical judgments on the basis of empathy, they become less sensitive to the suffering of greater and greater numbers of people. Dr. Bloom posits that we ought to substitute compassion for empathy.

In an attempt to empathize with Dr. Bloom, I read with curiosity his book and have listened to several interviews of him. While working on my Masters at University of Pennsylvania, he was a guest lecturer and we read his book How Pleasure Works: The New Science of Why We Like What We Like.  In classroom and both books, the brilliant Dr. Bloom presents counterintuitive arguments that really challenges your thinking on fun topics ranging from food to sex. On empathy, I disagree with most of his arguments.

Dr. Bloom’s view of empathy is actually limited because he uses only one definition of empathy and as we have detailed empathy is a multi-dimensional construct-especially in the domain of healthcare workers (for detail on 4 dimensions of empathy go to about the 4:50 in this video). Empathy per Bloom is narrowly defined as affective or emotional sharing or mirroring another person’s emotions based on your concerns for them.  He contrasts this with compassion which is giving concerns some weight and even valuing them but not picking up the feeling part of it.  Let’s also not forget the distinction with sympathy which is feeling a different emotion than the mirroring of empathy.  By way of example, if I see my daughter crying in anguish and I too feel anguish, than I am experiencing affective empathy (feel the emotion and legitimizing it). If on the other hand, I see somebody else’s daughter and feel a different emotion such as pity (“Oh, the poor thing”), then I am showing sympathy rather than empathy.

A good portion of the book really deals with the misguided use of empathy on public policy and there are no shortage of excellent examples including Donald Trump’s use of immigrants and Muslims and victim statements in the criminal justice system. In that context and in so many of his “group” examples, I completely agree with him but would argue it more generally that when we make major decisions strictly based on “feelings” that we can be mostly misguided. Let’s not forget, we can easily be taken by con men who tug at one’s heart strings to get what they want. Empathy, Bloom accurately points out is biased and we have plenty of evidence of this. We know for example that it is far easier for one to take an imaginative leap into another person who is of the same race, age, sex, and lifestyle than it is a person who shares none of those in common. This is why we emphasize empathy is a must skill to be learned rather than purely an innate ability.

We do need to remember though that empathy has limitations and boundaries. However, the case against empathy is not nearly as strong as the case for empathy-especially in #physicaltherapy where so many of our patients have come to see us because so many other practitioners have failed at empathy.

Thoughts?

@physicaltherapy

Larry Benz

Dr. Larry Benz, DPT, OCS, MBA, MAPP, is the Executive Chairman of Confluent Health. He is nationally recognized for his expertise in private practice physical therapy and occupational medicine. Dr. Benz’s current areas of interest include conducting research and integrating empathy, compassion, and positive psychology interventions within physical therapy. He released a book on September...

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