Larry Benz, PT, DPT, OCS, MBA, MAPP, the CEO of Confluent Health, is joined on this episode of Called to Care – Practice Leadership podcast by Brian Gallagher, PT, Founder & President of MEG Business Management. Larry and Brian discuss how to use positive interactions and soft skills like validation and capitalization to be a successful clinician. They also dive into managing your clinicians and support staff by giving tips and tools for recruiting and retaining your employees.
Brian Gallagher’s Bio:
In 1997, Brian founded what became one of Maryland’s largest therapy staffing companies, while at the same time launching a multi-site private practice which resulted in a sale in 2006. Brian re-acquired the practice in 2008 and doubled it before winning “Practice of the Year” in 2011. MEG Business Management began in 2006 as an educational coaching company training owners and their key employees on innovative practice management strategies. Today, MEG has taken another major leap forward by developing a Virtual Training platform for practice owners to now have the tools and training resources to professionally enhance, track and manage employee performance & compliance. When Brian is not coaching or working on the virtual training platform, he can be found giving lectures at the APTA, PPS and CSM Annual Conferences, as well as APTA State Chapters and DPT Schools.