CEU & Cancellation Policy • EIM | Evidence In Motion Skip To Content

Course Change Policy 

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Any requests falling outside the timeframe stated in this policy do not qualify for a refund. 


Transfer Option-Any Course Type: You may transfer your enrollment to another learner as long as the course you are transferring has not been previously rescheduled and at least 7 days remain before the course start date. If you choose this option, any exchange of funds is between you and the other learner; EIM will not refund or attempt to collect a new payment from the new learner. If your employer paid for the original course, you may only transfer to someone who also works for your employer and must use the work email domain. Courses may only be transferred once and are not eligible for reschedule or cancellation after the transfer has occurred. 


Reschedule Option: With at least one week notice prior to the course start date, at no charge, EIM will assist with a one-time reschedule to a future course start date or later cohort within six months of your original cancellation/reschedule date. Replacement coursework does not have to be the same as the original course. 

Refund Option: 30 Days from the course start date a full refund can be issued minus a $100.00 administrative fee. Your refund will be processed within 7-10 business days from receiving your refund request.* Any requests falling outside the timeframe stated in this policy, do not qualify for a refund. 


You may be refunded for an online course if the following conditions are met: You submit a request within 1 week of course purchase AND you have not yet logged on to view the course in Canvas. If you have already logged on to view the course in Canvas OR wish to place a request greater than 1 week after purchase, EIM will allow a one time reschedule of that coursework into any other course at no charge, provided the request is received within 30 days of course purchase. Courses that have previously been rescheduled may not be rescheduled or refunded. After 30 days, online coursework is no longer eligible to be changed. 

*Please note that many credit card companies have an additional 3-5 business day processing time for the refund to reflect on your credit card statement.  


For faculty-led courses, the registration deadline is the Friday before “zero week.” Zero week refers to the week before a course starts where students can log in to their course and make any necessary preparations.

For self-directed courses, the registration deadline is the Friday before the course starts.

You may cancel within the first 48 hours of purchase. Your access membership will automatically renew. To avoid the auto-renewal, please email learningsupport@eimpt.com 14-days prior to your enrollment anniversary. If you terminate your subscription, it will remain active until the end of your current subscription period. There are no refunds, full or partial, for the remaining period or unused portions of your subscription when you cancel the service

You may cancel within the first 48 hours of purchase with no administrative charge. If you must cancel your conference less than 48 hours before the conference start date there will be a $100.00 administrative fee and we will refund your conference cost less this $100.00 fee, or you may substitute someone in your place without a fee. No refunds will be issued once the conference begins.

EIM does our best to avoid course cancellation. However, if EIM must cancel a course due to some unforeseen or unavoidable circumstance, we will contact you at the primary email address and phone number you provided at the time of registration. You will be able to select a full refund or full letter of credit to transfer to a new course date within 12 months of the date of the original course. If a course in progress is interrupted by unforeseen or unavoidable circumstances, participants will receive credit to take the remainder of the course a later date.  All other expenses such as airfare and hotel accommodations will not be reimbursed by EIM.

If you must miss a course due to circumstances beyond your control (flight was canceled, a weather event makes travel impossible or unsafe, you are diagnosed with a contagious illness shortly before the course), EIM will allow a one time reschedule into another course that occurs within the next six months. The course you reschedule into does not have to be the same course or type of course that you were originally taking (example: you could reschedule from an onsite course to an online course); however, no refunds will be possible. You may communicate the need for this change to Evidence In Motion by reaching out to info@eimpt.com with proof of your reason for missing the course no later than Monday at 12 PM CST. You must subsequently choose and communicate your new course to Evidence In Motion by noon Central Standard time the Friday after the course ends; otherwise you will be considered a no show and funds will be forfeited.

The number of contact hours that may be applied toward continuing education (CE) credits are determined on a course-by-course basis. Courses eligible for CEU/CCU credit for physical therapists and physical therapist assistants are approved by the Texas Physical Therapy Association for online courses and courses held in Texas. The assignment of Texas PT CCUs does not imply endorsement of specific course content, products, or clinical procedures by TPTA or TBPTE. In addition, CE approval for physical therapists and physical therapist assistants is sought and pre-approved in the state where onsite courses are being held if pre-approval is required. EIM is also an AOTA accredited provider, and some courses are approved for CEUs for occupational therapists and occupational therapy assistants. AOTA does not imply endorsement of specific course content, products, or clinical procedures by AOTA. Before learners receive a course certificate and an award of CE credit, they must successfully complete all course content and demonstrate learning with a minimum of a “C” on a post course quiz as well as complete a course survey.

Some courses may not be eligible for CE credit. If you have questions pertaining to your individual state requirements, please refer to your state’s licensing authority.  We are happy to provide each registrant with documentation needed to submit for approval to their own licensing board for individual approval. Requests can be submitted to info@eimpt.com.

EIM recognizes that conditions can occur that may necessitate a withdrawal from the Program. EIM will calculate and provide a refund of a portion of the payment on a per credit hour basis for students who must withdraw. The actual refund amount (if any) will equal the total dollar amount of tuition payments made to EIM that exceed the dollar value of the total per credit hour tuition amount for course(s) completed. The total per credit hour tuition amount includes the tuition of course(s) partially completed. EIM’s decision to refund assumes that the student or Partner requesting a refund is current on all outstanding payments. Refunds on fees such as participant’s application fees, programming fees, and materials fees will not be provided.

EIM is an accredited provider in Texas via the TPTA

 This activity is provided by the Texas Board of Physical Therapy Examiners Accredited Provider #2201020TX and meets continuing competence requirements for physical therapist and physical therapist assistant licensure renewal in Texas. 

(Activity=any PT/PTA offering, such as a course, conference, seminar…etc.)

States that offer reciprocity with TX:
• Arizona
• Connecticut
• Delaware
• District of Columbia
• Florida
• Georgia
• Hawaii
• Kansas
• Kentucky
• Maryland
• Michigan
• Missouri
• Montana
• North Carolina
• North Dakota
• Oklahoma
• Oregon
• Pennsylvania
• Rhode Island
• South Dakota
• South Carolina
• Tennessee
• Utah
• Vermont
• Virginia
• Washington
• Wisconsin
• Wyoming

States that do not offer (application needed) reciprocity with TX:

• *California* *EIM has joint approved providership via the PTPN)
• Idaho
• *Illinois* (EIM is an approved provider)
• Louisiana
• Minnesota
• Mississippi
• Nevada
• New Jersey
• New Mexico
• New York
• Ohio
• West Virginia

States that do not pre-approve CE courses/CE activities: The license/learner must take CE courses/content that are in their scope to be awarded CEUs by the state board:
• Colorado
• Indiana
• Iowa
• *Maine* (State does not require licensees to take CE to renew their license.)
• Massachusetts
• Nebraska
• New Hampshire

Appropriate Use and Non-Disclosure Policy

Evidence In Motion, LLC (EIM) will share proprietary information with Learners as part of their educational program that consists of intellectual property, course content and support materials. This policy covers the appropriate use of this content and the non-disclosure terms set forth between the Learner and EIM.

Appropriate Use
Any course materials, including but not limited to:

  • Course descriptions and syllabi
  • Content supplied by EIM, its faculty or representatives for educational purposes including but not limited to:
    • Course materials of a written nature regardless of their means of dissemination. This includes but is not limited to EIM supplied manuals, books, notes or related items.
    • Any audio or visual or combination representations thereof in the course of providing the course, courses or program enumerated in this document, or in the process of providing such educational or motivational content. In addition no one may electronically record by any means, or cause to be recorded by any means, any material presented by EIM or any of its representatives, including live events, in the course of pursuing your educational goals.
    • Any digital access including urls, links, digital files, LMS content or structure, email attachments or any other digital items provided for the purpose of education or motivation
    • Such materials as described in B.1. are considered the property of EIM and are intended for the sole use of you, the student, as certified by signature to this document in your pursuit of the stated educational goal or program.
    • Access, log in information or other credentials are for the sole use by Student. Any disclosure or sharing is strictly prohibited..

Definition of Confidential Information:

  • For purposes of this Policy, “Confidential Information” means any information or material which is proprietary to EIM, whenever and however disclosed, in any manner, whether verbally, electronically, visually, or in written or other tangible form, including, but not limited to: web-based video presentations, PowerPoint presentations, course syllabi, examinations, case studies, lab manuals, and any other information that should reasonably be recognized as confidential information of EIM.
  • Confidential Information need not be novel, unique, patentable, copyrightable or constitute a trade secret in order to be designated Confidential Information.
  •   The Learner acknowledges that the Confidential Information is proprietary to EIM, has been developed and obtained through great efforts by EIM, and that EIM regards all of its course material as trade secrets to which the Student is provided limited access in accordance with this document.

Protection of Confidential Information. During the program, EIM will disclose Confidential Information to the Student as part of the educational curriculum. The Student understands and acknowledges that this Confidential Information has been developed or obtained by EIM through the investment of significant time, effort and expense, and that the Confidential Information is a valuable, special and unique asset to EIM used in the delivery of physical therapy education and training, and needs to be protected from improper disclosure. In consideration for the receipt by the Student of the Confidential Information, the Student agrees as follows:

  • No Disclosure. The Learner will hold the Confidential Information in confidence and will not disclose the Confidential Information to any person or entity without the prior written consent of EIM.
  • No Copying/Modifying. The Learner will not copy or modify any Confidential Information without the prior written consent of EIM.
  • Unauthorized Use. The Learner shall notify and advise EIM immediately if the Learner becomes aware of any possible unauthorized reproduction, modification, disclosure or use of the Confidential Information, and will cooperate with EIM in any proceeding against any third parties necessary to protect EIM’s rights with respect to the Confidential Information.

Unauthorized Disclosure of Information. If it appears that the Learner has disclosed, reproduced, or used Confidential Information or share login information or other credentials, in violation of this Policy, EIM shall be entitled to an injunction or other remedies to restrain the Learner from disclosing the Confidential Information in whole or in part in addition Learner may be subject to disciplinary action including but not limited to dismissal from the course. 

Limited License to Use. The Learner shall not acquire any intellectual property rights under this Policy except the limited use of Confidential Information for personal professional physical therapy education. The Learner acknowledges that, as between EIM and the Learner, the Confidential Information and all related copyrights and other intellectual property rights, are the property of EIM, even if suggestions, comments, and/or ideas made by the Learner are incorporated into the Confidential Information or related materials.

Term & Termination. The terms and conditions under this Policy shall take effect on the date set forth in the Learner Letter of Agreement with EIM (paragraph A), continue for the duration of the Learner’s program, and remain in effect for three (3) years following graduation or withdrawal from the program.