Online: AmaZing! Customer Service Course for Individuals • Courses by EIM | Evidence In Motion Skip To Content

Online: AmaZing! Customer Service Course for Individuals

For: PT, OT, PTA, OTHER


When clinical expertise and AmaZing! Customer Service collide, great things happen! Great things like patients who are happier, healthier and more loyal than ever.

The AmaZing! Customer Service Course for Individuals includes the tools you need to create an AmaZing! atmosphere in YOUR clinic. When you and your team use AmaZing! Customer Service, you will discover:

  • Highly engaged employees who are empowered to provide an AmaZing! experience for each and every patient
  • Patients who have a positive experience are more likely to follow treatment plans and feel better, faster
  • Patients who get better faster are happier, healthier, and more likely to refer friends and family to your practice
  • Physicians, who are thrilled with the response from their happy and healthy patients, engage more with your practice and increase their referrals

Developed by Larry Benz, DPT, OCS, MAPP, MBA, the AmaZing! Customer Service Suite has been tested for more than 20 years in private practice settings.

Course Objectives/Outcomes

  • An all-encompassing overview of the AmaZing! Customer Service Program from creator, Larry Benz
  • The AmaZing! Customer Service Manual, which includes detailed information on the 10 AmaZing! Principles and why they are vital to successful organizations
  • Ten skits that bring the AmaZing! Principles to life
  • Actionable exercises, activities and tools that facilitate your learning and help keep AmaZing! Customer Service top-of-mind
  • Supplemental Handouts
  • Access to an interactive blog with monthly AmaZing! Customer Service postings and a forum to connect with other health care providers about customer service
  • AmaZing! Customer Service Certification

CEU and Cancellation Policy

If you are in need of a disability-related accommodation, please contact us here. We will process requests for reasonable accommodation and will provide reasonable accommodations where appropriate, in a prompt and efficient manner. For more information please see the Accommodation Procedures for Disabled Participants.

  • Why EIM

    We’re reimagining health care education that takes you to the next next level. With learning that takes place where you are, evidence-based practice, and better outcomes for your patients, our education is transformative. That’s why EIM.

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